This is a scam! It is widely believed that these scammers have obtained cell numbers from some source that sells cell numbers and are playing the odds that you (the owner of the cell phone) will own a debit, credit or pre-paid card.
When criminals use the phone to solicit your personal information it is called ‘vishing’ and is considered a social engineering attempt. The scammer plays upon your fear to extract information that will be of use to the scammer.
Other ways scam artists may try to get your information from you include ‘phishing,’ which occurs when a criminal uses the Internet (typically email) to solicit confidential information, and ‘smishing,’ which occurs when a criminal uses text messages to lure you into giving up personal information.
In the event your First Internet Bank credit or debit card is blocked due to suspicious activity, we will contact you by phone or email. We will clearly indicate that we are contacting you on behalf of First Internet Bank. If you believe you have been the victim of a social engineering attempt, please contact a First Internet Bank Relationship Banker at 1-888-873-3424 so we can help you restore the confidentiality of your information.