For a quick answer, use our handy search tool or browse answers by category. If you still can’t find the answer you need, let us know how we can help!
If you have another account with First Internet Bank and wish only to close one account, you may transfer the entire balance of the account you wish to close to your other account. Or, if you have an ATM card, debit card or checks for your account, you may withdraw the entire balance of your account.
Important note: Withdrawing the funds in your account will not close the account. To close the account, please submit a written request with your name and the last four digits of your account number. An authorized account holder must sign the request. Email the request to firstname.lastname@example.org, fax it toll-free to 1-888-644-8678 or mail it to:
First Internet Bank of Indiana
PO Box 6080
Fishers, IN 46038
We will send the balance of your account in the form of a bank check.