FAQ

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Deposit

Where can I find an ATM that will accept a deposit to my First Internet Bank account?

Many PLUS ATMs will accept deposits to your First Internet Bank account. Locate a PLUS ATM near you that will accept your deposit.

What is iScan?

iScan Deposit is a service from First Internet Bank that allows you to deposit checks made payable to you by scanning, rather than mailing, the check and uploading it through our online banking site. It also gives you quicker access to funds. When you scan a check by 3:00 PM Eastern time, your check will be posted by 6:00 PM Eastern time the same business day. You’ll also avoid the hassle of finding an ATM to accept deposits or request deposit envelopes.

With your computer and scanner, you have everything you need — including peace of mind that you’ll always know the status of your check. iScan Deposit can be used from home, work or any other trusted workstation equipped with an everyday scanner. In addition to iScan, you can also deposit checks through the First Internet Bank mobile app.

Can I deposit checks drawn on Canadian banks (using Canadian funds) to my First Internet Bank account?

In most cases, you can deposit checks written in Canadian dollars. When we receive the deposit, we will credit the face value of the check to your account (see example below). We will then send the item to the Federal Reserve for processing, where the Fed will calculate the amount of the check based on the current exchange rate. The Fed will send First Internet Bank an adjustment for the item, which we will then debit or credit to your account (this process may take a few business days to complete).

Other than the adjustment, there are no service charges associated with depositing Canadian items. For example, suppose you send a check for $100 (Canadian) to deposit to your account, and the exchange rate is $1 Canadian = $0.85 US. First Internet Bank would credit $100 (US) to your account. On the next business day, First Internet Bank would debit $15 (US) from your account. (This example is provided for illustrative purposes only and may not reflect current exchange rates.

Please review our Funds Availability Disclosure for other terms and conditions that apply to your deposit.) Please be aware that the Fed may not be able to process all Canadian items. If the Fed cannot process the item, we will inform you of the situation and reverse the deposit. We will also return the item to you.

How will I know if First Internet Bank received my deposit?

If you receive an online receipt/confirmation using iScan Deposit, your item has been received by First Internet Bank.

Please note: This does not necessarily mean it has been reviewed or accepted, simply received. We will email you the same business day if an item cannot be deposited using the iScan service.

If I scan a check using iScan, when will my funds be available?

Items submitted through iScan Deposit by 3:00 PM Eastern time on a business day, and accepted by First Internet Bank, will be credited by 6:00 PM Eastern time that same day. Items submitted after 3:00 PM Eastern time on a business day, or those made on non-business days, will be credited by 6:00 PM Eastern time on the next business day. As with any check deposit, a funds availability hold may be placed against items deposited through iScan. Please refer to the Funds Availability Policy for details.

What do I do with the check after I use iScan to deposit it?

You retain physical control and responsibility for the check. Do not send it to First Internet Bank or negotiate the item anywhere else unless instructed to do so by a First Internet Bank representative. You are responsible for storing the check for a reasonable period of time, not to exceed 90 days, and then destroying the item.

How can I get more deposit slips?

You can access a page of deposit slips through the online banking site or you can click here for a page of deposit slides you may print and use. The form is a PDF file, so you will need Adobe Acrobat Reader to view and print the form. To access the page through online banking, log in to your account, click Additional Services and select Print Deposit Slips.

Can I make a deposit using a money order?

Yes. We will accept money orders for deposit to your First Internet Bank checking or savings account.

How can I request more deposit (pre-paid) envelopes?

You can order more deposit envelopes at any time. Log in to your online banking account, click Additional Services, select Request Deposit Envelopes and complete the information. (You can also print deposit slips if you need them.)

How do I make my initial deposit to my First Internet Bank account?

When you apply for a First Internet Bank checking, savings, or CD account, you will designate your funding option when you complete your application. You may use an ACH transaction, write a personal check, set up an external account transfer, send a wire transfer, or use a credit card (Visa or MasterCard). If you’re writing a personal check, please make the initial deposit check payable to First Internet Bank of Indiana. First Internet Bank cannot accept any third party checks.