A Fresh Look, A Smarter Experience: A New FIRSTIB.COM Is Here

in General

We’re excited to announce the launch of a new firstib.com, coming your way January 22, 2026! At First Internet Bank, we’ve always believed banking should be as forward-thinking as our customers. That’s why we reimagined the site to deliver a better, more advanced user experience.

What’s New?

Our new website isn’t just a facelift – it’s a transformation. Here’s what you can expect:

  1. An Enhanced Experience

Find what you need faster with smoother, more streamlined navigation. No matter what you want to do: open an account, check current rates, apply for a loan, seek product information or explore financial tools, everything is only a few clicks away.

  1. Meet Our New Virtual Agent

Looking for a quick answer to a FirstIB-related question? Our new virtual agent is available 24/7 so you can get most answers in real time, anytime. Of course, if you prefer to talk to an actual person, our Relationship Bankers are always ready to help!

  1. Modernized Design

With a clean, contemporary look and feel, our new site reflects the innovation and energy that defines First Internet Bank. It’s designed to look and work beautifully on any device. Everything you need is just a click away.

  1. Built for Speed and Performance

We improved page load speeds so you can get what you need…without the wait.

  1. Same Great Security

A lot of things have changed but the most important one hasn’t – your security remains our top priority. The new site offers protections to keep your data safe and your mind at ease.

We can’t wait for you to explore the new firstib.com. It’s everything you love about First Internet Bank – now faster, smarter and more accessible than ever.