Cybersecurity: More Important than Ever

in General, Your Life

Given that changes continue to occur daily, we all want – and need – to know the latest available information on COVID-19. Unfortunately, it’s just as necessary to be on the alert for those who would take advantage of this threat, especially as so many people are working from their homes.

Cybercriminals are using communications similar to those from the World Health Organization, the CDC and others to spread malware and phishing attacks. Here are some tips to help you remain safe:

  • Don’t bite on the SPAM

    Delete SPAM emails immediately. Any response gives the sender a confirmed email address that can be used in a number of ways.

  • Don’t click on email links in your email

    If you must review the link, it’s much safer to take a few extra moments and retype it.

  • Don’t know the sender? Don’t open the attachment!

    This is the most common way to capture information and expose yourself to cybercrime. Delete attachments (and the entire email) if you don’t recognize who’s sending them.

  • Strange file name? Stay away!

    You see .doc or .gif files all the time…but don’t think all file names are the same. Any file with an unfamiliar extension name, like .exe, .pif or .vbs should never be opened. Chances are, it’s dangerous. Watch for double extension names, too (.doc.exe).

  • Bad spelling or design? Probably bad intentions!

    One sure “red flag” is an email message or website with obvious typos or poor design. Delete them immediately!

At First Internet Bank, keeping your account and personal information safe and secure is our top priority every day. We use only the most current, top-rated network technology – like firewalls, encryption and secure sessions – to ensure that all of your online transactions and personal information is protected. Our systems are designed to guard against potential malicious activity and provide consistent, uninterrupted service to our customers.

Oh, and one other thing…please remember: we will never ask for sensitive information such as Social Security number, account number, PIN, online banking username or password in an email.  If you see something that looks suspicious to you, please contact a Relationship Banker at or by calling 1-888-873-3424.