IT'S A NEW DAY IN DIGITAL BANKING. MAKE THE MOST OF IT!
Welcome to your enhanced online banking experience. Easy-to-use and made even simpler with short, informative “how-to” videos, designed to help you become an instant expert. It’s a ray of financial sunshine!
It’s all here:
- Intuitive and easy-to-use interface
- Ability to see all your accounts at a glance, including those at other financial institutions
- Secure messaging
- Customizable real-time alerts
- And more
Instructions to get you started have been emailed, but if you haven’t had a chance to dive into your inbox and are ready to get going, click here.
THE APP – BANKING ON THE GO
An improved experience requires more powerful tools. Be sure to download the new app.
(Note: The First IB app you are currently using will no longer provide account access on Monday, June 16th)
Important Reminder: Stay Connected
After your new upgrade is complete, please remember to re-establish recurring and external transfers, alerts, as well as external loan payments and if you had a QuickBooks Online or Quicken Simplifi connection within your new online banking experience (Please note QuickBooks Desktop and Quicken Classic are no longer supported). Need help? Our Relationship Bankers will be happy to assist you at bank@firstib.com or 1-888-873-3424.
HOW DO I DO THAT? WATCH THIS!
Even with the ease and efficiency of your new online banking experience, you may occasionally have questions. These “Here’s How” videos cover topics like how to initiate a wire… and a whole lot more.
HERE WHEN YOU NEED US
Our Relationship Bankers are here to help. You can connect with one at bank@firstib.com or 1-888-873-3424.