Credit Card Agreement
This Agreement contains the terms which govern the use of your Visa® credit card (“Card”) and corresponding account (“Account”), and outlines your responsibilities and ours. You do not have to sign the Agreement, but once you have accepted, signed or used the Card or the Account, the Agreement will be in force. Please read it in its entirety and keep it for your records.
The effective date of this disclosure is August 20, 2009. You can view a printer friendly (PDF) version of this disclosure to keep for your records.
Contact us for any changes to the cardholder agreement since it was printed. You may call us toll-free or write to us at the phone number or address printed on your Statement.
USE OF ACCOUNT: You authorize us to pay for your Account items representing the following transactions:
1. Purchases or leases of goods and services (“purchases”) made using the Card.
2. Advances (“advances”) in any of the following forms:
Cash advances obtained from financial institutions, automatic teller machines (ATMs) or other means through the use of the Card
Transactions made through using special checks (“Convenience Checks”) to access your Account, including Convenience Checks used to purchase or lease goods and services. Such checks may not be used to pay your bill with us.
“Cash Equivalent” transactions with a merchant or service provider identified by the VISA® association as a seller of travelers checks, foreign currency, money orders, wire transfers, lottery tickets, funds used for wagers or gambling, or other similar products or services. All transactions identified to us as having been made by a merchant or service provider in such categories will be treated as cash advances.
Balance transfer transactions whether made using Convenience Checks, special balance transfer forms or otherwise authorized.
We have no responsibility for failure of any machine, merchant, financial institution or any other party to honor your Card or Convenience Checks.
Additionally, you agree that you will not use your Card in any illegal transaction.
PROMISE TO PAY: You promise to pay all amounts due on your Account. If your Account is a joint account, you and your joint account holder promise to pay and are jointly and individually responsible for all amounts due on the Account. If you let someone else use the Account, you and any joint account holder are responsible for all charges made by that person, whether or not you have notified us that the person will be using your Account and whether or not the amount of the actual use exceeds your permission.
CREDIT LINE: You will be advised of the credit line applicable to your Account. You promise not to allow your outstanding balance to exceed your credit line. However, if you exceed your credit line, we can still charge you for all purchases and advances without giving up any of our rights and we can require that you immediately pay to us any amount in excess of your credit line. We can increase or decrease your credit line at any time without prior notice unless you are under age 21, in which case you are required to submit a written application.
REQUESTS FOR INCREASES TO YOUR CREDIT LINE: Requests for an increase in an existing credit limit must be submitted by completing a written application. Generally this Agreement will apply to increases in your credit line exactly as if you were applying for a new credit card account.
MINIMUM PAYMENT – APPLICATION OF PAYMENTS: You must pay at least the Minimum Payment each month by the date shown on your Statement. The Minimum Payment will be the larger of: (a) $25.00 or (b) 5% of the New Balance shown on your statement (rounded upward to the nearest dollar) plus any amounts that are late or in excess of your credit line. If your New Balance is less than $25.00, you must pay us the total New Balance. In addition to the Minimum Payment, you may pay any part or all of the total balance of your Account at any time without incurring any prepayment charge. If you pay more than the Minimum Payment, you must still pay at least the Minimum Payment each time we send you a Statement.
You can not use a Convenience Check drawn on us to make a payment. With regard to each payment, we will decide the order in which purchases, cash advances, finance charges, fees, and costs are paid, subject to any restrictions under applicable law. We may allow you, from time to time, to skip one or more monthly payments, and we will notify you when this option is available. If you elect to skip a payment, finance charges will continue to accrue, and the requirement to make a Minimum Payment each month will resume following the skip payment period.
STATEMENTS: We will send you a statement at the end of each Billing Cycle when your Account has a debit or credit balance of more than $1.00 or if a finance charge has been imposed or as required by applicable law (“Statement”). We send only one Statement for all Cards with your account number. (If there are two or more of you, we send the Statement to the first applicant listed on the application.) Each Statement covers a Billing Cycle. “Billing Cycle” means the days between the closing date shown on the last Statement we sent you and the closing date on your current Statement.
FINANCE CHARGES: Separate finance charges for purchases and cash advances are determined by multiplying the periodic rate by the separate average daily balance for purchases and cash advances. Each average daily balance is determined by taking the beginning balance (of cash advances or purchases) in your Account each day, adding any new purchases or cash advances (whichever is applicable) and subtracting any payments or credits. The results are the daily balances. All the daily balances for the statement cycle are added and the total is divided by the number of days in the statement cycle to arrive at the average daily balance for the cycle. Cash advances are always subject to a finance charge from the date they are posted to your Account. You must pay your Account in full to avoid a Finance Charge being assessed to your Account for the current month. See “Grace Period” provisions in the Card’s Terms and Conditions for additional terms relating to time of payment and commencement of Finance Charge.
If you fail to make two (2) minimum monthly payments by the payment due date in any six (6) month period, exceed your credit limit twice in a six (6) month period, or make a payment to us that is not honored, we may increase your annual percentage rate to the penalty rate of 21%. The rate increase will remain in effect until six (6) consecutive payments have been received by the payment due date and you do not exceed your credit limit during that time.
FEES: We may charge your Account for the following fees. The application and payment of a fee will not correct the situation which caused the fee to be charged.
Late Payment. We may charge a $17.50 late fee to your Account if you do not pay at least the Minimum Payment by the stated due date. In addition to charging a late fee, we will cancel any promotional offers including temporary rate reductions if your payment is late more than one Billing Cycle during the promotion. We may charge an additional late fee for each Billing Cycle that your Account is past due.
Over Limit. We may charge a $25.00 fee to your Account if you exceed your Credit Limit or Cash Advance Limit by $100.00 or more. We may add an additional over limit fee to your Account for each Billing Cycle that you remain over your Credit Limit. We will not charge the over limit fee in any Billing Cycle in which we reduce your Credit Limit.
Returned Payment. If you make a payment on your Account with a check not drawn on us and that check is not honored by the financial institution on which it is drawn, we may charge you a fee of $25.00.
Returned Check. If you write a Convenience Check on your Account and that Convenience Check is not honored because your Account is in default or over limit, we may charge you a fee of $25.00.
Cash Advance Fee. We will add an additional finance charge to your Account each time you obtain a cash advance. This additional finance charge will be 2% of the amount of the cash advance with a maximum of $10.00. Internet transactions are exempt from the cash advance fee.
ENTIRE BALANCE DUE: If you fail to make a required payment when due or break any other promise under this Agreement, we can declare the entire balance of your Account due and payable at once without notice or demand. We can also do this if you make any false or misleading statement on your application or if you die or file bankruptcy.
COLLECTION COSTS: To the extent permitted by applicable law, you agree to pay all costs and disbursements, including reasonable attorney fees, incurred by us in legal proceedings to collect or enforce your indebtedness.
CREDIT INFORMATION: You authorize the Bank to investigate your credit standing when opening or reviewing your Account. You authorize the Bank to disclose information regarding your Account to credit bureaus and creditors who inquire about your credit standing.
LOST OR STOLEN CARD OR CONVENIENCE CHECKS: If a Card or Convenience Check is lost or stolen, you must tell us at once. You must also tell us at once if you think someone used a Card or Convenience Check without your permission. You may either write us a letter or call us at the address and phone number shown on your Statement. Unless you have been grossly negligent or have engaged in fraud, you will not be liable for any unauthorized transactions using your lost or stolen Card. This additional limit on liability does not apply to ATM transactions, to transactions using your Personal Identification Number (PIN) which are not processed by VISA®, or to commercial cards. For the purpose of providing Emergency Cash and Emergency Card Replacement Services, the Bank may provide personal data to Visa U.S.A., its Members, or their respective contractors. By accepting, signing or using the Card, you consent to the release of this information. There is no “opt out” provision for the sharing of information as it pertains to Emergency Cash and Emergency Card Replacement Services
AUTO RENTAL COLLISION DAMAGE WAIVER PROGRAM BENEFIT: Your Account includes, at no additional charge, coverage due to collision or theft for most rental vehicles through the Visa Auto Rental Collision Damage Waiver Program. Certain terms and conditions must be met. For a complete description of the benefit, click here. You may also request a printed copy from us by contacting us at the toll-free number or the address printed on your Statement.
WE MAY TRANSFER YOUR ACCOUNT: We may transfer your Account and our rights under this Agreement to another person or company. That person or company will take our place in this Agreement. You must pay them the amount you owe on your Account (instead of paying us) if they ask you. You may not transfer your Account or your rights under this Agreement to any person or company.
CANCELLATION: We can cancel your Account, refuse to allow further transactions, or revoke your Card at any time, without prior notice. You can cancel your Account by writing us. In either case, you agree to return all Cards cut in half and Convenience Checks to us. Of course, cancellation of your Account won’t affect your liability to us for credit we have extended to you until paid in full, including all outstanding balances, finance charges and fees.
FOREIGN TRANSACTIONS: Charges from foreign merchants and financial institutions may be made in a foreign currency. We will bill you in U.S. dollars based on the exchange rate on the day we settle the transaction, plus any special currency exchange charges that may be imposed by us, the VISA network and/or by any third-party used to complete the transaction. The exchange rate applied to each such transaction is (1) a rate selected by VISA from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate VISA itself receives, or (2) the government-mandated rate in effect for the applicable central processing date. Because of the special charges and possible differences in exchange rates between the time we settle and the time you initiated the transaction, the total charge for a foreign transaction may be less than or greater than the cash advance or purchase at the time it was made.
Regardless of whether the transaction is made in foreign currency or in US dollars, additional fees may apply to all international transactions using the Card. International transactions are defined as transactions that are initiated outside the United States or its territories. You will be billed for any international transaction fees that may be imposed by us, the VISA network and/or by any third-party used to complete the transaction. Please refer to our current fee schedule for more information about our fees.
CHANGE OF TERMS: We can change the term of this Agreement at any time provided we send you notice at least forty-five (45) days prior to the effective date of the change. If the change will increase the Finance Charges or Fees, notice shall be sent at least forty-five (45) days prior to the effective date and may become effective as of the first day of your billing period during which the effective date occurs unless you give us written notice that you do not agree to the change within forty-five (45) days of the date of the mailing. If you give us such written notice, you will be permitted to pay the outstanding unpaid indebtedness in your Account as of the effective date under the terms of the Agreement governing your Account at the time our notice was given. If you use your Card after the effective date, you will be considered to have agreed to the new terms even if you have sent us such written notice. At our option we may also make any such change if you elect to use your Account after the effective date of the amendment. Changes which we make can apply to all outstanding unpaid indebtedness and to any future transactions on your Account.
LAW THAT APPLIES TO THIS AGREEMENT: We make the decision to grant credit and issue you a credit card from our office in Indiana. Indiana law will be used to interpret this Agreement. When federal law applies, federal law will be used instead of Indiana law. If any part of the Agreement is unenforceable this will not make any other part unenforceable.
TELEPHONE CALLS – MONITORING: You agree that if you are past due or in default, you will accept calls from us regarding the collection of your Account. You understand these calls could be automatically dialed and a recorded message may be played. You agree such calls will not be unsolicited calls for purposes of state and federal law. You also agree that, from time to time, we may monitor telephone conversations between you and us to assure the quality of our customer service.
YOUR BILLING RIGHTS
KEEP THIS NOTICE FOR FUTURE USE. This notice contains important information about your rights and our responsibilities under the Fair Credit Billing Act and applies to all credit card accounts.
NOTIFY US IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR BILL: If you think your bill is wrong, or if you need more information about a transaction on your bill, write us (on a separate sheet) at the address listed on your bill. Write to us as soon as possible. We must hear from you no later than sixty (60) days after we sent you the first bill on which the error or problem appeared. You can telephone us, but doing so will not preserve your rights. In your letter, give us the following information:
- Your name and account number
- The dollar amount of the suspected error
- Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are not sure about.
If you have authorized us to pay your bill automatically from your savings or checking account, you can stop the payment on any amount you think is wrong. To stop the payment, your letter must reach us three (3) business days before the automatic payment is scheduled to occur.
YOUR RIGHTS AND OUR RESPONSIBILITIES AFTER WE RECEIVE YOUR WRITTEN NOTICE: We must acknowledge your letter within thirty (30) days, unless we have corrected the error by then. Within ninety (90) days, we must either correct the error or explain why we believe the bill was correct. After we receive your letter, we cannot try to collect any amount you question, or report you as delinquent. We can continue to bill you for the amount you question, including finance charges, and we can apply any unpaid amount against your credit limit. You do not have to pay any questioned amount while we are investigating, but you are still obligated to pay the parts of your bill that are not in question.
If we find that we made a mistake on your bill, you will not have to pay any finance charges related to any questioned amount. If we did not make a mistake, you may have to pay finance charges, and you will have to make up any missed payments on the questioned amount. In either case, we will send you a statement of the amount you owe and the date that it is due.
If you fail to pay the amount that we think you owe, we may report you as delinquent. However, if our explanation does not satisfy you and you write to us within ten (10) days telling us that you still refuse to pay, we must tell anyone we report you to that you have a question about your bill. And, we must tell you the name of anyone we reported you to. We must tell anyone we report you to that the matter has been settled between us when it finally is.
If we do not follow these rules, we cannot collect the first $50.00 of the questioned amount, even if your bill was correct.
SPECIAL RULE FOR CREDIT CARD PURCHASES: If you have a problem with the quality of property or service that you purchased with a credit card, and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the property or services. There are two limitations on this right: (a) You must have made the purchase in your home state or, if not within your home state, within 100 miles of your mailing address; and (b) the purchase price must have been more than $50. These limitations do not apply if we own or operate the merchant, or if we mailed you the advertisement for the property or services.
I (We) have read, understand and agree to the terms of the above
Credit Card Agreement.