First Internet Bank’s Life in the Web Lane

First Internet Bank’s SVP of Retail Banking, Nicole Lorch, discusses how First Internet Bank blends technology and human touch to deliver personalized, responsive, “first-call-resolution” support in this article from Banking Exchange. An easy-to-use website with real-time availability tools, video tutorials and self-service offerings add convenience as well as a higher level of service.

Full text as published by Banking Exchange.