What should I do to close my loan account?

Paying your loan balance in full — including accrued interest — will close any installment loan. We will release any security documents (i.e., car or boat titles) 7 business days after we receive your payoff by check or ACH (over the phone), 1 business day through a wire payoff. To determine your payoff amount, please contact a First Internet Bank Relationship Banker at bank@firstib.com or 1-888-873-3424.