FAQ

Remote Deposit Capture (RDC) is a service from First Internet Bank that allows you to deposit checks made payable to you by scanning, rather than mailing, the check and uploading it through our online banking site. It also gives you quicker access to funds. When you scan a check by 3:00 PM Eastern time, your check will be posted by 6:00 PM Eastern time the same business day. You’ll also avoid the hassle of finding an ATM to accept deposits or request deposit envelopes.

With your computer and scanner, you have everything you need — including peace of mind that you’ll always know the status of your check. RDC Deposit can be used from home, work or any other trusted workstation equipped with an everyday scanner. In addition to RDC, you can also deposit checks through the First Internet Bank mobile app.

In most cases, you can deposit checks written in Canadian dollars. When we receive the deposit, we will credit the face value of the check to your account (see example below). We will then send the item to the Federal Reserve for processing, where the Fed will calculate the amount of the check based on the current exchange rate. The Fed will send First Internet Bank an adjustment for the item, which we will then debit or credit to your account (this process may take a few business days to complete).

Other than the adjustment, there are no service charges associated with depositing Canadian items. For example, suppose you send a check for $100 (Canadian) to deposit to your account, and the exchange rate is $1 Canadian = $0.85 US. First Internet Bank would credit $100 (US) to your account. On the next business day, First Internet Bank would debit $15 (US) from your account. (This example is provided for illustrative purposes only and may not reflect current exchange rates.

Please review our Funds Availability Disclosure for other terms and conditions that apply to your deposit.) Also, be aware that the Fed may not be able to process all Canadian items. If the Fed cannot process it, we will inform you of the situation and reverse the deposit. We will also return the item to you.

If you receive an online receipt/confirmation using Remote Deposit Capture, your item has been received by First Internet Bank.

Please note: This does not necessarily mean it has been reviewed or accepted, simply received. We will email you the same business day if an item cannot be deposited using the Remote Deposit Capture service.

Items submitted through Remote Deposit Capture by 3:00 PM Eastern Standard Time on a business day, and accepted by First Internet Bank, will be credited by 6:00 PM Eastern Standard Time that same day. Items submitted after 3:00 PM Eastern time on a business day, or those made on non-business days, will be credited by 6:00 PM Eastern time on the next business day. As with any check deposit, a funds availability hold may be placed against items deposited through Remote Deposit Capture. Please refer to the Funds Availability Policy for details.

You retain physical control and responsibility for the check. Do not send it to First Internet Bank or negotiate the item anywhere else unless instructed to do so by a First Internet Bank representative. You are responsible for storing the check for a reasonable period of time, not to exceed 90 days, and then destroying the item.

You can order more deposit envelopes at any time. Log in to your online banking account, click Additional Services, select Request Deposit Envelopes and complete the information. (You can also print deposit slips if you need them.)

When you apply for a First Internet Bank checking, savings or CD account, you will select ACH as the funding option when you complete your application.  Business accounts may also use a debit card for initial funding.

Funds you deposit to your First Internet Bank account may not be available for immediate withdrawal. When we place a hold on your deposit, the funds are applied to your current balance and begin accruing interest immediately. However, these funds are not part of your available balance and may not be used for transactions. The length of the hold depends upon the type of deposit you have made. Complete details are available in our Funds Availability Disclosure.