First Internet Bank today announced that Anne Sharkey, Senior Vice President and Chief Risk Officer, will speak at the Nacha Smarter Faster Payments 2026 Conference in San Diego.
Ms. Sharkey will participate in the spotlight session, “A Collaborative Vision of Customer Experience for the Future,” taking place Tuesday, April 28, from 4:10 PM – 5:00 PM PT. The session will explore how financial institutions, fintechs and payments ecosystem partners can work together to strengthen customer experience in today’s digital payments landscape.
“As payments continue to evolve, industry collaboration will be essential to delivering the seamless experiences customers expect,” said Anne Sharkey. “Banks play a critical role in balancing innovation with trust, security and reliability, and partnerships across the payments ecosystem are key to advancing customer experience while managing risk effectively.”
During the discussion, panelists will examine the role financial institutions play in shaping the next generation of digital financial services and how industry‑wide collaboration can improve customer engagement. The Nacha Smarter Faster Payments Conference brings together financial institutions, payments innovators and industry leaders to discuss trends shaping the future of the payments ecosystem.
More information about the Nacha conference is available at payments.nacha.org.
To learn about First Internet Bank, including its products and services, visit firstib.com.