The last login time is expressed in Eastern time, and reflects the last valid login attempt for your account. If you were not logged in at the time, please consider whether you are signed up for a service called Account Aggregation. This allows you to go to a single website and access multiple sources of financial information — banking, brokerage, credit cards, airline miles — even if the information is from different financial institutions and other parties. Aggregators work by logging in to your account on a regular basis and retrieving the data presented on the screen. All of the data from your accounts is then re-formatted and displayed on one single screen.
If you do not believe you have signed up for an Account Aggregation service, please call a First Internet Bank Relationship Banker at 1-888-873-3424 to review your online activity and account history. We will work with you to determine the appropriate course of action.