If you have forgotten the user ID or password for your online banking account, you can easily create a new one. Simply sign in for your account and click the Forgot your username or password button. Follow the prompts, and you will be able to reset. You can also call a First Internet Bank Relationship Banker at bank@firstib.com or 1-888-873-3424. They will be happy to assist you or answer any questions you might have.
