Frequently asked questions

The MCP connection is strictly read-only, which means the AI agent can review and analyze your First Internet Bank account data but cannot move money, initiate payments, or make any changes to your accounts.

No, you do not need to export spreadsheets or upload reports, because the MCP connection allows the AI agent to securely read your First Internet Bank account information directly, so it can generate summaries and insights without manual exports.

Using this MCP connection, you can ask business questions such as whether you have enough cash on hand to cover upcoming expenses, how your spending has changed month-over-month, which vendors you are spending the most with, and whether a recent payment has cleared.

Yes, you decide which First Internet Bank account data the AI agent can review, and you can update or turn off those permissions at any time if you no longer want the AI agent to access that information.

No, your First Internet Bank account data accessed through this MCP connection is not used to train AI models; it is only used in a read-only way to generate insights during your active session.

No, you never share your First Internet Bank sign in credentials with Claude or ChatGPT, because the MCP connection is designed to let the AI agent read approved data without exposing your online banking username or password.

This MCP experience is currently available for Claude Pro, Claude Max, Claude Team, and Claude Enterprise plans, as well as ChatGPT Pro, ChatGPT Business, and ChatGPT Enterprise plans.

Because this MCP connection is in “Beta”, you are among the first to use it, and you will be asked to review and acknowledge a Beta Agreement that explains the experience, your responsibilities, and First Internet Bank’s responsibilities so expectations are clear as the service continues to evolve

Setup instructions for Claude

Add connector in Claude
1. Open Claude.ai in a web browser or use the Claude desktop app.
2. Go to Settings > Connectors > Add Custom Connector.
3. Enter your financial institution’s name in the Name field.
4. Paste your personal link (copied above) into the URL field.
5. Select Add.
Authenticate
6. In the Connectors list, find your financial institution’s name and select Connect.
7. A new window will open to your online banking login screen. Log in as usual.
8. Review the permissions and select Authorize to grant Claude access to your financial data.
Start using the connector
9. Start a new chat and ask a question (e.g., “Can you show me my account information?”). Select Allow always on the access prompts.

Troubleshooting

• You will need to re-authenticate every 7 days.
  • Claude: Navigate to Claude Settings > Connectors > “Connect”
• Only account signers / admins can create new custom connectors on team plans.
• Each team member will need to authenticate individually with their banking login to access the connector.

Setup instructions for ChatGPT

Enable developer mode
1. Open chatgpt.com in a web browser or use the ChatGPT desktop app.
2. Go to Settings > Apps > Advanced Settings, and turn on Developer mode.
Create connector
3. Go back to Apps and select Create App.
4. Enter your financial institution’s name in the Name field.
5. Paste your personal link (copied above) into the MCP Server URL field.
6. Ensure Authentication is set to OAuth.
7. Select the confirmation checkbox and then Create.
Authenticate
8. A new window will open to your online banking login screen. Log in as usual.
9. Review the terms of use and select Confirm.
10. Select Authorize to grant ChatGPT permission to access your financial data.
Start using the connector
11. Start a new chat and ask your question, making sure to mention the connector (e.g., “Can you show me my account information? I connected my account to ChatGPT via connectors”). Select Confirm on the access prompts that appear.

Troubleshooting

• You will need to re-authenticate every 7 days.
  • ChatGPT: Navigate to Settings > Apps > First Internet Bank of Indiana AI Connector > “Connect”
• Only account signers / admins can create new custom connectors on team plans.
• Each team member will need to authenticate individually with their banking login to access the connector.