First Internet Bank To Carry The LendRIGHT Mortgage Industry Seal Of Excellence

Released on March 1, 2011

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First Internet Bank (“First IB”) announced today that it is participating in the new LendRIGHT™ seal of excellence program for the mortgage industry.

The LendRIGHT program is designed to allow consumers to easily recognize lenders which are committed to providing a premium level of service, expertise and ethics in their communities. The LendRIGHT mark will indicate to consumers that participating Members of the Lenders One™ mortgage cooperative have pledged to pursue operational integrity and customer service excellence.

“We are proud to carry the LendRIGHT seal,” said Kevin Quinn, SVP Retail Lending for First Internet Bank. “Borrowers can be confident that when they select First IB for home financing that we are committed to maintaining the utmost standards in education, training, compliance, fiscal responsibility and service.”

Before receiving the LendRIGHT designation, First IB made a pledge to maintain its pursuit of excellence in lending by fulfilling the qualities defined in the acronym representing the “RIGHT” in LendRIGHT, which indicates a firm belief in a process built around the consumer, which includes:

  • Relationships – working with you to help you identify the right loan;
  • Information – sharing what we know to help you understand your options;
  • Guidance – providing advice to help you make good choices;
  • Honesty – communicating and responding to your needs in an open manner; and
  • Trust – working to take care of the details to help you close on time.

 

“We are determined to provide our home finance consumers with an experience focused around service and integrity,” Mr. Quinn added. “Now is the time to demonstrate that there are lenders who care about doing business the right way, and the LendRIGHT designation helps us to do that.”

For more information about the LendRIGHT program, please visit the national website (www.lendright.com) designed to help consumers find a local LendRIGHT lender and provide resources to assist them with learning more about the mortgage process.

 

About First IB

With over $500 million in assets, First Internet Bank of Indiana (First IB) is the first state-chartered, FDIC-insured institution to operate solely via the Internet and has customers in all 50 states. Deposit services include checking accounts, regular and money market savings accounts with industry-leading interest rates, CDs and IRAs. First IB also offers consumer loans, conforming mortgages, jumbo mortgages, home equity loans and lines of credit, and commercial loans. First IB is a wholly owned subsidiary of First Internet Bancorp (OTC Bulletin Board: FIBP).

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“I found First IB online. I was a little skeptical at first, but I couldn't have been more wrong! We were moving from MI to AR, working with a different realtor on each end, and First IB made the purchase of our new home seamless. The...mortgage we received is piece of mind for the future and we couldn't be more satisfied with the service... “

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“This was the first time I've used an online lender and I would definitely use First IB again...The local lenders warned that I wouldn't get personal service using an online lender and warned me against it. I'm glad I ignored them because my experience was one of the best I've had with a lender. I wouldn't hesitate to use this lender again!“

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