What should I do if my check card, ATM card, or credit card is lost or stolen?

If your card has been lost or stolen, call our automated system toll-free at 1-800-322-4058, 24 hours a day, 7 days a week. You will need your 16-digit card number, Social Security number, and date of birth to use the automated system. Important Note: For security reasons, the touch-tone system will not automatically issue a new card to you. If you have reported the card lost or stolen by phone and would like a replacement card, please contact a First Internet Bank Relationship Banker at 1-888-873-3424. If you do not have your card number, you can report a lost or stolen card through the online banking site. Log in to your online banking account, click Additional Services, then select Report Lost/Stolen Card. Please complete the entire form and indicate whether you need a replacement card. Your liabilities for charges incurred while your card is lost or stolen are outlined in our Electronic Funds Transfer Disclosure.