Personal Banking Customers.
Important Note: The IRS has begun issuing Economic Impact Payments. First Internet Bank will post your direct deposit as soon as we receive your funds from the federal government. You may track your payment by visiting the IRS website and selecting the “Get My Payment” tool.
As always, you can complete many of your banking needs from wherever you are by phone, online and through our mobile app. If you need to get in touch with us, please email firstname.lastname@example.org or call us toll-free at 1-888-873-3424. Our team of relationship bankers is available Monday – Friday 7:00 AM-9:00 PM EST and Saturday 9:00 AM-3:00 PM EST.
Current customers who have been financially impacted by COVID-19 and need help, please call us at 1-844-638-6731 to discuss how we may be able to help. If you currently have a First Internet Bank checking or savings account, we can quickly expedite the loan process and get you the funds you need.