Where will I access Business Online Banking?

You can still access your account using the main Login box on firstib.com. Now all you need to do is input your username and password, then click the green “Login” button.

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How do I get my new credentials (username/password)

Your credentials will be emailed to you on June 12th. You will receive 2 separate emails containing your username and password.  Company ID will no longer be required as part of the login process.

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Business Banking

At First Internet Bank, our mission is to provide the best banking experience possible.  We have listened carefully to your requests, and now we’re excited to bring you upgraded digital banking features that give you more control and convenience than ever before! Your new digital banking experience. Our new digital experience means a cleaner, more [...]

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Will my online banking password ever expire?

Your online banking password does not expire. But if you want to change it, you can update it yourself at any time in My Settings. In the Login & Security section, click Edit next to Password. Update your password and click Save.

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First Person

Welcome to peace of mind. Health Savings Accounts available at no cost FirstPerson and First Internet Bank are here to help you take the worry out of paying for current or future healthcare expenses with a Health Savings Account (HSA). This account is available to you absolutely free! Your tax-advantaged checking account can be used [...]

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American Health and Wellness

Welcome to peace of mind. Health Savings Accounts available at no cost American Health & Wellness Group and First Internet Bank are here to help you take the worry out of paying for current or future healthcare expenses with a Health Savings Account (HSA). This account is available to you absolutely free! Your tax-advantaged checking [...]

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Table Example

Current Table Interest Checking open an account Free Checking open an account Open Account with as little as $100 $25 APY (Annual Percentage Yield) 0.70% Does not pay interest Interest Rate 0.70% Does not pay interest Monthly Maintenance Fee $10 None Balance to Avoid Fee $500 Average daily balance None ATM Surcharge Rebate YES - [...]

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I was not online at the time the online banking system shows I last logged in to my account. Is the time correct? I am worried that someone else may have logged in to my account.

The last login time is expressed in Eastern time, and reflects the last valid login attempt for your account. If you were not logged in at the time, please consider whether you are signed up for a service called Account Aggregation. This allows you to go to a single website and access multiple sources of […]

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I would like to use mobile banking. How do I get started?

First Internet Bank offers three options for mobile account access: Apps for iPhone, iPad, and Android phones. Download the app for free at the iTunes App Store or Google Play. You can also access our mobile banking service using any Internet-enabled mobile device. Log in to mobile banking at m.firstib.com using your online banking user […]

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How is my security and privacy protected with funds transfer?

We’re committed to maintaining the privacy, security and integrity of the financial and personal information you share with us, and we take every precaution to do so. We’ve designed multiple levels of security to protect your information from loss, theft, unauthorized access, modification and disclosure. And we make sure that our security measures conform to […]

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