First IB Home > About > Overview

Consumers face no shortage of banking options. Here’s why so many of them have selected First IB:

Higher Deposit Rates
First IB operates over the Internet, which means we don’t have a costly branch network to support. Translation: our customers get better rates, lower fees, and convenient account access through our online banking and telephone banking systems.

Real-Time Transaction Processing
Most traditional brick-and-mortar banks, and even many Internet-based banks, still rely on batch processing, which means customers’ transactions are not reflected until the following day. Further, many banks cannot offer the ability to move funds among the various accounts in a real-time environment. The technology that drives First IB allows us to offer real-time transaction processing and fully integrated accounts.

Flexibility
First IB accounts offer the flexibility customers need to handle even the most stressful financial situations. Our joint accounts allow customers to maintain private and shared accounts.

Great Service
It’s not that we don’t like our customers. We just don’t want them to call us. Sound strange? The way we see it, the best service we can provide our customers is a problem-free banking experience, so they won’t have to call us. We’ve stocked our online banking site with more information and value-added services than most. First IB customers can use our site to pay bills, order checks, change a mailing address, request a wire transfer, set up ACH transfers, redeem a CD, purchase a new CD, and much more.

Of course, there will always be times when our customers need us. That’s why we have friendly, knowledgeable Banking Specialists ready to answer questions. We strive to make on-hold times short to non-existent for our callers and email responses to be fast, accurate, and thorough. First IB customers value their time as much as their money, and First IB values its customers