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First Internet Bank Piques Consumer Interest in Real-Time Internet
Banking Products & Services
New Real-Time Internet Bank has quick take-off after global
exposure; Offers Industry Leading Interest Rates
Indianapolis, IN, March 9, 1999 First Internet Bank
of Indiana (firstib.com), a real-time Internet-only financial institution,
announced today that in its first week of operation, it has received
overwhelming support from consumers who seek to access their financial
accounts and execute transaction in a real-time environment via
the Internet.
Since its official launch of Feb. 22, firstib.com has activated
nearly 150 accounts with deposits worth approximately $990,000.
firstib.com has also delivered some 400 account application kits
to potential customers who seek more information regarding firstib.com's
product and services. Its site has received over 100,000 hits from
consumers who want to catch a glimpse of how real-time transactions
can give individuals unprecedented control of their money.
"Consumer response to firstib.com's website has been enthusiastic,"
said David Becker, Chairman of firstib.com. "Customers have
found the site to be intuitive and user-friendly, since 'surfing'
within the site is made easy through simple and clear navigation
tools."
According to customer representatives within firstib.com, many
consumers are intrigued by the idea of fulfilling their banking
needs at their own convenience, with competitive interest rates
offered on loan, money market savings, and checking accounts.
"Apart from our competitive interest rates and convenience
factor, many customers are attracted by our online chats with customer
service representatives," said Nicole Sunkel, Director of Marketing
for firstib.com. "The online chat feature is extremely useful
to customers with Internet access via a single phone line, or for
those customers needing an instant response, something e-mail cannot
provide. During a chat session, a customer service representative
can answer a customer's questions and even steer the browser if
necessary to point out information or instructions."
Customers with accounts at other banks are also utilizing the ACH
(Automated Clearing House) origination feature to deposit with firstib.com.
By creating a debit to existing checking accounts, customers can
move money from a checking account at another institution to a higher
interest yielding checking account at firstib.com at no cost to
the customer.
"Many industry analysts have wondered why nobody else has
offered the ACH origination feature before," said Mr. Becker.
"Through the ACH feature, customers can set up a recurring
monthly automated debit from their local checking accounts to their
interest accounts at firstib.com. Customers can also use ACH to
create monthly bill payments to their service vendors. And all these
services can be easily activated through our website."
firstib.com offers a full suite of banking services that includes
checking, money market savings, certificates of deposit, loans,
bill payment services, credit cards and ATM cash cards. firstib.com
offers significant customer benefits over traditional retail banks
including real-time processing of all transactions and continuous
services available 24X7X365 via the Internet, ATM, and touch-tone
phone. Customers also enjoy industry leading interest rates on checking,
savings, money markets, and certificates of deposit..
About firstib.com
Based in Indianapolis, Indiana, firstib.com is the first state
chartered Internet bank with accounts insured by the FDIC. It is
the first "Extended Value Online Bank" to deliver a full
range of real-time Internet banking products with personalized interactive
services, as well as offering competitive rates. Its business model
enables customers to facilitate Internet banking in a real-time
environment, as well as empower users to better manage their own
finances.
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